What is NoQ?
NoQ is the smarter way to pre order, pay online and skip the queue(or have it delivered to your car).
Pretty cool right? We think so too.
Why wait? Ordering through NoQ means there’s no need to wait in a queue, order at the till or pay with cash. Now available at selected outlets in UAE.
Order & Pay
with just a few clicks
Choose your venue, select your favorite items, pay and you're done.
No Queue For You
Choose Your Pickup Time & Skip the Queue
Pickup your order in as little as 5 min (or schedule it for later).   Go right to the pickup counter and say "NoQ for (you)" or have it dropped of to your car.
Earn NoQ credits and Freebies
Refer friends and get NoQ credit or other freebies when your friends complete their first purchase
Send and Receive e-Gift Cards
Birthday? Anniversary? Reward? Festive Season? Send someone an e-Gift Card to use at their favorite place or at any NoQ venue.
Become a NoQ Venue
Research shows that people will spend more when purchasing online.   Get your menu on NoQ and watch your average check size increase.
Be visible to all potential customers that are in your area and searching for venues.
Customers love convenience.   Being on NoQ makes your menu and service much easier to access, which can easily turn the occasional customer into a loyal one.
The take-away market has huge revenue potential.   Get your venue on NoQ and capture your share of that untouched market.
Reach new heights with customized e-Gifts Cards valid only at your venue.   NoQ will take care of this for you, making sure the process the hassle-free.
Increase your off-peak sales with tactical promotions like "happy hour 2-6pm" or buy 1 get 1 free every Saturday.
Organize your workflow and drastically increase your speed of service and efficiency during peak periods.
When your lines are long it looks great, but how many customers keep walking when they don't have time to wait? Let those customers pre-order on NoQ and re-capture that revenue.
Give the gift of time with the NoQ card for any occasion...or no occasion at all
Frequently Asked Questions
What device can I use to order?
You can use NoQ from your android and iOS devices.   Look for us on your app store and stop waiting in the queue!
How do I pay?
All payments are completed via the NoQ app.   You may pay with a credit card or NoQ credit.   When checking out, simply select your payment method and enter your details.   Your chosen payment source will be charged each time you order.   You can change your payment source at anytime during checkout.
How can I change my password?
Simply go to “my profile” page and you will find this option there.
Who do I contact if I’m having issues with an order or a venue?
We are only one email away! If you are facing any issues with an order, have any feedback on a venue, or just want to share what you think about us, get in touch with us at firstname.lastname@example.org
How do I cancel an order?
We know that life happens and because of this you get 2 minutes to cancel your order after you have placed it.   The total transaction value will go back into your NoQ account and will show up under “NoQ credit’ for you to use on your next order.
What happens if I can't pick up my order for some reason? Or if i’m running late?
We understand things happen, but if your cancellation period has passed, then it has passed.   In the future, try to avoid this by cancelling within the 2 minute window.
When should I order?
You can schedule your order to picked up in as little as 3 minutes (depending on the venue) or you can schedule it for any time or day in the future.
What if I want to have the same order ready everyday at the same time?
Reoccurring orders are a great idea and will save you even more time.   You can set that up by clicking on the reorder button.   You always get a notification 30min prior to the scheduled pick up and in case you need to cancel the order for that particular day you have the standard 2 minutes to do that.
How do e-gift cards work?
Click on the gift card image next to your name and choose your design (Happy Birthday, Just Because, Thank you, etc), choose a specific venue’s gift card (if available) or a NoQ card that can be used at any NoQ venue, choose the amount and the recipient.   Your NoQ account will be charged and the e-Gift Card will be sent to your friend (even if they don't have a NoQ yet!).
How can I buy someone a single cup of coffee?
Send them an e-Gift Card worth AED25 that they can use at a particular cafe or any NoQ venue and choose the gift card design (we recommend the single cups of coffee design to get your point across) and of course, personalize your message.
Can I choose anything from the menu if I win a contest?
That depends on the particular contest and what the conditions of the prizes are.   Please check the T&C of each contest to know more.